Gift card faq
Where can I purchase Roy Yamaguchi Hawaii Gift Cards?
Roy Yamaguchi Hawaii Gift Cards may be purchased at any of our 9 participating Hawaii locations (including Roy’s® Hawaii, Eating House 1849, GOEN Dining + Bar, Beach House by Roy Yamaguchi). Gift Cards may also be purchased on-line at RoyYamaguchi.com.
Where can Roy Yamaguchi Hawaii Gift Cards be used?
Roy Yamaguchi Hawaii Gift Cards may be used at the following 9 participating Hawaii locations: Roy’s® Hawaii Kai, Roy’s® Waikiki, Roy’s® Koolina, Roy’s® Kaanapali, Roy’s® Waikoloa, Eating House 1849 Koloa, Eating House 1849 Waikiki, Beach House by Roy Yamaguchi, GOEN Dining + Bar. Gift Card is not valid for use at Humble Market Kitchin, any Roy’s Restaurant location in the Continental U.S. and Guam.
What can I redeem my Roy Yamaguchi Hawaii Gift Card for?
Roy Yamaguchi Hawaii Gift Cards may be used for food, beverages, merchandise, tax and gratuity.
Can my Roy Yamaguchi Hawaii Gift Card be used for on-line purchases?
Roy Yamaguchi Hawaii Gift Cards may not be used for on-line purchases.
Can I purchase a physical gift card and have it mailed?
Physical Roy Yamaguchi Hawaii Gift Cards may be purchased by phone or in-store at any of the 9 participating locations. (On-line physical Roy Yamaguchi Hawaii Gift Cards coming soon). Mailing available within the United States.
When will my Roy Yamaguchi Hawaii Gift Card be delivered?
Digital Roy Yamaguchi Hawaii Gift Cards will be delivered as determined by purchaser via email or SMS text. Physical Roy Yamaguchi Hawaii Gift Cards purchased on-line, will be delivered via USPS certified mail/return receipt. Signature required.
Where is my Roy Yamaguchi Hawaii Gift Card?
For questions about Roy Yamaguchi Hawaii Gift Cards purchased on-line, please contact the gift card support team at 1-888-665-1886 or email royyamaguchi@buyatab.com. For Roy Yamaguchi Hawaii Gift Cards purchased in-store, please contact giftcard@ryhawaii.com.
How can I check the balance on my Roy Yamaguchi Hawaii Gift Card?
Balance inquiries can be done at 1-800-699-5849 (located on the back of the card).
How long is my Roy Yamaguchi Hawaii Gift Card good for?
Roy Yamaguchi Hawaii Gift Cards are like cash and do not expire. However, the system deactivates dormant gift cards after 5 years. So please enjoy your Roy Yamaguchi Hawaii experience as soon as you can!
How do I know if I have a valid Roy Yamaguchi Hawaii Gift Card?
Any Roy Yamaguchi Hawaii Gift Card purchased in Hawaii is valid for use at any of our 9 participating locations. For more questions, please contact giftcard@ryhawaii.com.
I need help with my Roy Yamaguchi Hawaii Gift Card.
For help with Roy Yamaguchi Hawaii Gift Cards purchased on-line, please contact the gift card support team at 1-888-665-1886 or email royyamaguchi@buyatab.com. For help with Roy Yamaguchi Hawaii Gift Cards purchased in-store or by phone, please contact store directly or email giftcard@ryhawaii.com.
Roy Yamaguchi Hawaii Gift Card Terms and Conditions
Use of this card equals acceptance of the following terms. Only redeemable at participating Roy Yamaguchi restaurant locations in Hawaii, not including Humble Market Kitchin. Lost or stolen cards will not be replaced. No returns and not redeemable for gift cards or cash except where required by law. Treat this card as cash. For restaurant location information visit royyamaguchi.com. Balance inquiries 800-699-5849.